Privacy Policy

Dufferin Windows (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, dufferinwindows.ca (referred to as “the Website”). By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, phone number, and address when you voluntarily provide it to us through forms on the Website or during interactions with our customer support.

b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and operating system, to improve our website’s functionality and user experience.

2. How We Use Your Information

a. We may use your personal information to:

• Respond to your inquiries and provide customer support.
• Process your requests for our products and services.
• Send you updates and promotional materials about our products and services.
• Improve our website and services.

b. We may use non-personal information for analytical and statistical purposes to enhance the functionality and performance of our Website.

3. Disclosure of Your Information

a. We will not sell, trade, rent, or otherwise disclose your personal information to third parties without your consent, except as described in this Privacy Policy.

b. We may disclose your personal information to:

• Service providers who assist us in providing our products and services.
• Legal authorities if required by law or to protect our rights, safety, or the safety of others.
• Business partners for marketing and promotional purposes with your consent.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can disable cookies through your browser settings, but this may affect your ability to use some features of our Website.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

6. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you of any significant changes by posting the revised Privacy Policy on the Website. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Dufferin Windows with your personal information. We value your privacy and are committed to protecting it.